Where do my files go when I delete them?
Your files are moved to the Recycle Bin, they will remain there until you empty it.

Why is my computer running so slowly?
There are many reasons for your computer to be running slowly but the most common reason is that you have been infected with Spyware or a virus.

Why is my Outlook taking so long to open?
Outlook will take a long time to open when you have many mail items, you should always try and keep your Inbox lean.

What is the best type of computer for me?
The type of computer you buy is a personal thing, it all depends on what you want to do with it and if you need portability.  A notebook or laptop is great if you are using your computer in the office as a desktop and you need to take it home or away with you.  A desktop is the best option if you want speed and a large screen.  And finally if you are always on the go then you should think about getting one of the new Netbook style machines.  They are cheap, small and very light, I would only use one as a second computer but they are great.

My wireless mouse has stopped working, why?
This is a very common state of affairs, and in most cases it is just because your batteries have gone flat.  Sometimes you will need to resynchronise the wireless dongle and the Mouse. This situation also happens with a wireless keyboard.